ABSTRACT
There are many benefits in a system management approach that is structured to meet the needs of the future. Structured system management provides an agile and flexible framework for overall organizational improvement and a force for the long-term sustainability of its close, but organizationally incomplete, cousin—Lean process improvement. The inclusion of a uniform and empirical method for measuring the maturity of systems, as presented in this work, provides the next major platform for the deployment of quality science in our greater world and invites those in the quality profession to review, use, and suggest improvement to the new practice of systems science.
