ABSTRACT
There are many other reasons why projects respond very well to a system management structure. One predominant reason is that systems and projects must deliver end products that are multifaceted and have many requirements. The delivery criteria for our project (aka "system") may have some acceptance criteria that are measurable and specific, but many others may be subjective and evaluated only through either a "reasonable person" standard or a professional standard. There are many possible applications of system mapping to process management, and one unique example comes from the California Department of Transportation, which is seeking to better manage the quality of delivered civil construction works, largely roads and bridges, through the use of a system map showing project initiation through construction. In recognizing a shared identity between projects and systems, we may also conclude that there may be an opportunity to use project management tools very productively in system management.
