ABSTRACT
Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World expands the study of service encounter interactions into new face-to-face and digital contexts and new (sub)varieties of Spanish.
The chapters examine pragmatic variation in a range of contexts, representing ten countries and twelve (sub)varieties of Spanish. Part I explores macrosocial factors such as region, gender, age, and social class, while Part II focuses on microsocial and situational factors. Part III concludes the volume with theoretical and methodological contributions to the field.
This volume will be of particular interest to advanced students and researchers of Spanish and Linguistics.
TABLE OF CONTENTS
part I|2 pages
Pragmatic variation according to macrosocial factors
chapter 2|20 pages
Corner-store interactions in Cartagena and Bucaramanga
chapter 3|22 pages
“No gracias amigo”:
part II|2 pages
Pragmatic variation according to microsocial and situational factors
chapter 11|21 pages
Interpersonal work in service encounters in Mercado Libre Argentina:
part III|2 pages
Theoretical and methodological issues