ABSTRACT
The Monitoring & Testing Division of the San Antonio Department of Environmental Management has developed into one of the best industrial waste groups in the United States, has EPA approval and has been audited four times by the EPA for its industrial waste pretreatment program. This group also uses state-of-the-art laboratory equipment in an acceptable (EPA) fashion with a new laboratory including approximately $1 million of sophisticated monitoring & testing equipment as a part of its functions. The establishment of a well-motivated, highly competent and dedicated staff functioning as a well-organized team has led to this success. Using innovative, career ladder, competency-based training, this industrial monitoring group has developed a self-sufficiency that serves the citizens of San Antonio well.
