ABSTRACT
This chapter examines how the new staffing needs, in terms of different types of staff, numbers and turnover, have been reflected in changes in personnel policies and practices. The main areas are in length of service, management training and attitudes to career development. The personnel policies of the various public services can be distinguished by the rules, applying to all staff, concerning selection, recruitment, promotion, pay, leave and pensions. In particular there have been changes in attitudes to length of service. The public services used to regard long service as desirable and pension and promotion policies were geared to this attitude. Recruitment and selection policies have had to adapt to changing needs. Computer use has caused job requirements and specifications to be revised. In the civil service the recruitment of some staff to the executive class as 'direct entry programmers' has been a significant departure from the usual generalist attitude.
