ABSTRACT

In this chapter, the author shows that the Industrial Administration Department at Yale was basically made up of two groups. One was an organizational behavior group and the other was an economics/quantitative methods group. The organizational behavior group at Yale in many respects was very cohesive. A number of members of the Organizational Behavior Department were interested in setting up a research center that would relate to organizations and do action research. During the history of the program, eight labor-management cooperative projects were established around the country. In each case a union and management group agreed to create a joint quality of work life committee, which was to look for ways that the union and management could cooperate to increase organizational effectiveness and improve the work life of employees. Admittedly at that point the author was studying rats, but he was really interested in why people engage in certain kinds of activities and what influences human motivation.