ABSTRACT
Matt, a first-year teacher, walked into Bill’s classroom, excited to observe him. Matt had a lot of respect for Bill as a teacher and looked forward to seeing effective classroom management techniques in action. Bill, a teaching veteran, was well liked by students and colleagues. Their principal had recommended that Matt observe Bill, noting how he engaged students, a key to limiting disciplinary interruptions. Matt found a desk in the back of the room and prepared to take notes.
