ABSTRACT

Sustaining the impact of the training in the long term is probably the most challenging element of success. It requires strong support systems and processes, particularly for international managers operating from different geographic locations in virtual teams. Managers are busy people subject to significant pressures that create stress. For international managers this is compounded by travel, operating in unfamiliar environments, cultural misalignments and different time zones. If a company is embarked on a major change programme involving reinventing itself, moving into new markets and product areas and adopting new systems and processes then it would be expected that significant numbers of breakthrough training activities would be organized. It ultimately depends on creating an organizational learning environment that shares best practice and continuously develops knowledge, skills, greater competences, different behaviours and attitudes. It is not being suggested that it is the trainer's responsibility to ensure that all the enablers are in place.