ABSTRACT
This conclusion presents some closing thoughts on the key concepts discussed in the preceding chapters of this book. The book aims to study decision-making with respect to road user charging as a means of combating road traffic congestion in urban areas of the United Kingdom. It explains that an incremental approach to road user charging is the most appropriate. The idea underpinning the incremental approach is that decision-making involves achieving agreement between groups. This is certainly the case in terms of road user charging. The book reveals a series of important policy areas to which decision-makers need to devote careful consideration in order to improve the acceptance of road user charging. The empirical research, which forms part of the book, has been based on a UK national survey and detailed interviews with key individuals associated with congestion metering as trialled in the city of Cambridge.
