ABSTRACT
The insights and guidance provided in this chapter are intended to help people, as reflective practitioners, to deal with the reality of projects in organizations. Mainstream thinking on projects is incompatible with the reality of projects in terms of its treatment of peripety. In development projects, peripety often occurs at the moment when the purpose of the development work becomes clear. The general concept of sense-making is a valuable general perspective on behaviour in organizations. The concept of the reflective practitioner, is closely related, being concerned with how practitioners reflect on their situation as a basis for action. ProjectCraft is effectively the project-specific equivalent of generalized reflective-practitioner capabilities. The power to shape the sense of a project rests with diverse practice groups, and the version of the project that emerges represents some form of resolution of the contest between their different interests.
