ABSTRACT
This chapter draws on seven years' experience of advising and developing e-learning resources for government departments, leading corporations, major charities and universities. It begins with the point at which someone have made the decision that e-learning resources – perhaps 'blended' with face-to-face training and computer-mediated communication – will be the best way to deliver certain areas of training and development. The chapter discusses the basic questions of aims and methods and deals with managing the development process. It provides some guidance on costs and timescales – and what someone as a commissioner can do to keep them under control. There are four basic ways someone can get e-learning resources: someone can buy them ready-made, off the shelf; someone can adapt existing e-learning resources; someone can transform the content of other modes of training delivery; someone can develop them from scratch.
