ABSTRACT
The second S in the BASICS model stands for Sustain. In order to sustain, one has to ensure that Lean gets built into lean practitioners' quality system and becomes part of the fabric of the organization. Companies must create a problem-solving culture and make sure systems are in place to problem-solve and update the standard work on an ongoing basis. The concept of standard work extends to the leadership that supports the sustainment of the overall system. Critical components of a Lean initiative are developing standard work for processes routinely performed, eliminating errors, providing role and task clarity, and decreasing variation within an activity, task, or process. The X-matrix visually depicts the linkages between each level in the organization and shows the person on the floor how what they are working on is directly linked to the company's vision and goals.
