ABSTRACT
This chapter looks at the branches after the change-over to electronic data processing (EDP), seeing what the bank clerks thought about the new system of work and how they believed it had affected both themselves as individuals and the bank as a whole. Staff at St. John's Avenue had been frightened of the new system at first, particularly when they heard of the problems at King George's Place—and management suggested that they should have been kept more in the picture by the computer centre. Ringer Square did not reduce its staff numbers as a result of the computer, although some experienced staff were promoted and replaced by less experienced. A complaint made by both men and women was that the computer had made work more impersonal. The attitudes of the women remained essentially the same or even improved—although the machinists were an exception —while the men in the EDP branches appeared less contented than the men in North Office.
