ABSTRACT

This chapter synthesizes the patterns of behavior observed in Chapters 4 and 5 and begins to assemble a model of expert curation methodologies, each based on how computer-based technology is understood. With the documenting method, computer-based technology is evidence of technological developments. The operating method is based on the view that computer-based technology – especially software – is action that must be performed to be truly understood by a museum visitor. Finally, the representing method presents computer-based technology as a metaphor for societal change. The chapter will examine both the strengths and weaknesses of each category, as well as how two or more of these methods might be utilized simultaneously. This chapter includes case studies from the Smithsonian, the Computer History Museum (California), and the Science Museum (London), as well as excerpts from interviews with the following museum professionals: David K. Allison (NMAH); Joshua Bell (NMNH); Tilly Blyth (Science Museum, London); David Brock (Computer History Museum); Bonnie Campbell Lilienfeld (NMAH); Hansen Hsu (Computer History Museum); Eric Jentsch (NMAH); Stacy Kluck (NMAH); Robert Leopold (Smithsonian Center for Folklife); Matilda McQuaid (Cooper Hewitt, Smithsonian Design); Ann Seeger (NMAH); Dag Spicer (Computer History Museum); Carlene Stephens (NMAH); Harold Wallace (NMAH); and Marc Weber (Computer History Museum).