ABSTRACT
The secret o f getting ahead is getting started. The secret o f getting started is breaking your complex overwhelming tasks into small manageable tasks, and then starting on the first one.
—Mark IWain
They laughed at Joan of Arc, but she went right ahead and built it. —Gracie Allen
INTERVIEW Following is an interview with the planning director of a medium-sized city in the Midwest. Her name is Betty Skehan and she has been plan ning director for nearly 10 years.
