ABSTRACT
In the previous chapter, we discussed on the defects, their causes, effects and remedies in the texturised yarns; however, it helps only for taking corrective action after a defect has been produced. It is adding cost to the product. A poor quality produced hampers production activities, reduces the production output, increases wastages, delays delivery to the customer and reduces the confidence of the customer in the organisation. A good yarn manufacturer shall work for producing the required quality yarn in the first attempt itself and shall work for maintaining that quality consistently. It is called as Quality Management System (QMS). To implement good QMS, a whole hearted support of all the workmen, staff and management is needed. Achieving whole hearted support is possible when people appreciate the requirements, accept it, willfully work to achieve it and enjoy their work. It is termed as Work Quality Management (WQM). To have this right thing happening right at first time and at all the times, there should be QMS and WQM at all levels and processes of the organisation, which is termed as Total Quality Management (TQM).
