ABSTRACT
I want to present a lengthy excerpt from a coaching session explaining what I’m doing and why I’m doing it. My annotations will be in square brackets. Obviously, these annotations are not meant to be definitive, just my approach to tackling the coachee’s difficulties, which you may find helpful. I’ve removed the verbal clutter of rambling, humming and hawing, and going off at tangents. The coachee, Sandra, was a schoolteacher and head of department. She said she wasn’t ‘dealing very well’ with a teacher in her department who was often rude to colleagues, and argumentative and obstructive at departmental meetings when Sandra brought up changes she wanted to make. Sandra’s colleagues were unhappy that she was making no progress in curbing his unpleasant behaviour.
