ABSTRACT

Culture plays the primary role in organizational processes. Interpersonal relations are the central cultural aspects of organizational cultures as was shown in the career development and cooperative processes. To study the cultural aspects of organizations is to explicate the hierarchy of generalizations that are found in the patterns of behaviour of organizational members. Managers found the primary level of culture to be a merging of American self-interest with the telephone system tradition of community service. It is only when many organizations have been Interpreted in this way will managers be empirically able to develop a general theory about the role of culture in organizational process. The ability to conform to the managerial style of one’s continually changing superiors and to conform to the appropriate obedience position as expressed through deference signalling was the heart of the category of conformity.