ABSTRACT

One of the most important challenges that people in senior management positions face is the responsibility of ensuring their organizations’ effective practice of performance management. As this book reveals, performance management comprises an interdisciplinary field of study and practice that draws upon a wide set of business disciplines, including strategic management, organizational behaviour, organizational theory, and management accounting.

This book provides a contemporary examination of theories, issues, and practices related to performance management. An original performance management framework helps structure the book, and in particular the ordering and layout of the book’s chapters. Unlike other performance management frameworks, the one used here is grounded in concrete organizational phenomena, therefore making it more accessible and meaningful to practitioners, scholars, and students.

chapter 1|6 pages

Performance management

An introduction

part 7I|33 pages

Performance management beginnings

chapter 2|8 pages

What is performance management?

chapter 3|10 pages

The rise of performance management

chapter 4|13 pages

Theory and performance management

part II|43 pages

Organizational strategy

chapter 5|10 pages

Organizational goals and objectives

chapter 6|11 pages

Introduction to organizational strategy

chapter 7|19 pages

Competitive strategy

part 83III|66 pages

Levers of employee influence

chapter 8|18 pages

Organizational structure

chapter 10|18 pages

Organizational culture

part IV|35 pages

Contingent factors

chapter 11|13 pages

Internal environment

chapter 12|13 pages

External environment

chapter 13|7 pages

Conclusion