ABSTRACT
Experience and analysis has demonstrated the efficiency and efficacy of incremental housing for and by urban low-income households and communities, supported by, and in partnership with local government. Organisational development is the process by which things get done collectively within an organisation, be it a central government ministry, a local authority department, a private sector enterprise, a non-governmental organisation (NGO) or community group. Community-based organisations and local NGO rank closes to formal local government in the league of priorities for capacity building in support of incremental housing processes. To many, capacity building means only training or human resource development. Human resource development is the process of equipping individuals with the understanding, skills and the access to information and knowledge that enable them to perform effectively. Institutional development encompasses the legal and regulatory changes that have to be made in order to enable organisations and agencies at all levels and in all sectors to enhance their capacities.
