ABSTRACT
This chapter discusses the need for a proper application of human factors to the design of equipment, software, the aircraft interior environment and the interaction between people in the cabin. Information on human behaviour and performance is often less tangible than data derived from anthropometry and biomechanics, but it is no less significant in establishing safety and efficiency in the cabin. Cabin panels are mainly associated with communication, galley equipment, lighting and in some airlines, temperature control. Cabin temperature control is perhaps the most significant environmental area which involves a conflict between the needs of the cabin attendants and passengers. As aircraft cruising altitudes have increased, so has the risk of ozone being present in the cabin atmosphere. A major part of the activities in the cabin involves communication of one kind or another, between crew members, between crew and passengers and between passengers themselves.
