ABSTRACT
This chapter contains job characteristic theory; the principles on which it is based; underlying assumptions; guidance on application, and relevant issues; and related models. The model shows the link between dimensions of jobs, the experience of people in the job and the psychological and behavioural outcomes that may be expected. Questionnaires have been developed with this model and can be used to assess a job and the job-holder's response to it. The model may be applied in matching jobs to job-holders. People differ with respect to the elements that motivate them and the degree to which they are motivated by a job. Increasing the job dimensions in a job increases its potential to motivate, but a person with a low growth need strength may be more motivated in a job with lower levels of job dimensions. The relationship between the job dimensions, psychological states and outcomes is affected by the modifiers.
