ABSTRACT
Departure Control Systems (DCS) are currently designed for automation of the integrated management of passenger and baggage handling the airports provide to individual airlines. The authors of this contribution are presenting the problems that arise from choosing a subsequent using of DCS systems made available by the airports under real operational conditions. Based on the analysis of the problems and the requirements of air carriers, the authors are suggesting a new, highly efficient and exemplary modular handling system as a universal solution intended for regional and low-cost airlines, a system that designed to eliminate all the shortcomings of other competitive DCS systems. Further, they are presenting a coordinated procedure with a clearly defined objective and steps how to achieve it. Next the authors are showing the actual status and the results obtained in the process of design and implementation of such a system within the framework of their own project realization. In conclusion, the assumed and potential use of the results obtained from the implementation of their system, exploring all the circumstances related to the error rates of the attending staff (agents) while performing passenger or baggage handling with a clear aim to submit solutions that could fully eliminate or reduce error probability to an acceptable level at least.
