ABSTRACT
Negotiation is an essential skill for all those operating commercially on behalf of their organisations. The ability to negotiate quotations, tenders, proposals, internal and external stakeholders, licensing agreements and so on, could form a critical part of any employee’s role, be it on the buy or supply side.
The Negotiation Handbook is a useful guide for all those wanting to understand how to apply tools and techniques to the negotiation process. This handbook has been subdivided into seven key sections, each representing a key phase in the negotiation process. The models and concepts are presented so that both a pictorial and explanatory commentary is available to the reader.
This practical handbook supports all those working in a commercial capacity, so that they may apply commonly used tools and techniques and gain maximum benefit on behalf of their employers.
TABLE OF CONTENTS
part 1|14 pages
Preparation
part 2|15 pages
Relationship building
part 3|14 pages
Information gathering
part 4|15 pages
Information using
part 5|15 pages
Bidding
part 6|14 pages
Closing the deal
part 7|14 pages
Implementing the deal