ABSTRACT
The Association for Project Management advocates that a Post-project review (PPR) is held after the handover of project deliverables and is a way of signalling an end to the programme of activities. It is also an opportunity for organisations to measure the effectiveness of their activities. This presents a challenge for 'true' category management, which should be seen as an ongoing, iterative process rather than a one-off project. The PPR acts as a final milestone in the process, and much can be gleaned from the lessons learned. If undertaken correctly, it can help others to avoid bad practice and pitfalls and can also support capability development across the organisation. Opinion is divided amongst category management authors regarding whether to include this closure activity within the overall process. Some suggest the PPR is a necessity, while others make no mention of it at all, and therefore this lack of consistency has led to uncertainty amongst practitioners.
