ABSTRACT

A remarkable diagnosis creator and leadership professional Arto Hiltunen has said the management in Finland has learned to live with their problems. The real decisions are made elsewhere and the same is true also of many top-level management teams. Regardless of where the management team is in the organization chart, it can be said that, in practice, nearly every management team leader could make all the decisions alone. The standardization of processes has a clear objective: accidental coincidence must be prevented by control. A number of analysts have over the years tried to find an irrefutable model for successful business. Daniel Kahneman, Nobel Prize winner in Economics, thinks that the task is absolutely impossible, because good luck is involved in the success of even the best companies.