ABSTRACT

After World War II, we had family-style organizations where management and employees worked together and prospered together. Management and employees both worked for the good of the organization. Then along came the Japanese concept of management and styles changed; teams strived to eliminate waste, and management saw it as the way to eliminate people. The effective use of technology to handle repetitive, time-consuming activities is essential to reduce costs and cycle time, while improving quality and morale. In the last 20 years, computer technology and its supporting software has transformed our lives in our homes and in our businesses. Technology has also broken down the walls that surround the office by allowing employees to work out of their homes. As long as the employees complete their assigned tasks on time, within budget, and produce a high-quality output, it shouldn't matter what days of the week or what hours of the day they work.