ABSTRACT
People in developed economies interact with Artificial Intelligence (AI) systems many times every day without being aware of it. Open sourcing confers a number of advantages for the tech giants. One is to create a level of goodwill among the AI community. Having more smart people working with their systems means there are more suggestions for improvement and debugging. The new awareness of AI and the new availability of sophisticated machine learning (ML) tools have combined to create a thirst for information about what ML is and how it can be used in businesses and other organisations. ML techniques are enabling machines to parse sentences in ordinary language, reduce them to their basic components, process them in order to achieve a particular result, and offer the output in a form that humans can easily understand. Companies large and small are using ML to work out what information to present to their customers and targets at every encounter.
