ABSTRACT

Underpinning coaching, and great coaching especially, is the issue of asking useful, relevant, and sometimes intuitive questions. People want to use a coach because they have an 'issue' or a 'problem'; in a perfect world they would not need a coach since they would know what to do. Recent research in business indicates that coaching has dramatic effects on performance outcomes and this sort of effect is felt in all areas of coaching. Thus coaching, as has emerged over the last 20 years in the Western world, is a standard process that can help not only the performance of individuals and the productivity of organisations, but also anybody and everybody in facing the 'issues' they have in their private and personal lives. It is worth mentioning here the two continuums of coaching along which all of its skills ultimately derive.