ABSTRACT

Cultural differences are important variables in understanding social and organizational behaviour and the individual members who work in organizations. Globalization and changing social, linguistic, religious, and other cultural differences have created the necessity for a diverse workforce and the ability of leaders and employees to operate competently in different contexts with varying organizational norms, structures, and relational networks. Chapter 10 outlines important concepts related to work and culture such as work-related values, effective global leadership and management styles, decision-making, the meaning of work, and multiculturalism in organizations. The ‘And So Forth’ section highlights various large group interventions (i.e., Future Search Conference, Group Level Assessment, Appreciative Inquiry Summit, World Café) that can be used in organizations to bring an entire system or large group of stakeholders into the room at the same time to make decisions together.