ABSTRACT

The Human Resources (HR) function is the key partner in embedding Corporate Social Responsibility (CSR) and Sustainability initiatives in any organisation, as this can be achieved only when a company educates, engages and empowers its entire workforce. This chapter proposes that the HR function has a responsibility to be proactive in leading the way in establishing a company-wide CSR-enabled culture. It provides the case study about the bussiness of a woman named as Sharon Black. Employee surveys indicate that HR manager's open-door philosophy contributes to organisational health, improves productivity and decreases turnover. In planning HR manager's corporate communications, they work to demonstrate this philosophy of openness and two-way give and take. A development strategy for employees and managers is part of manager's corporate responsibility strategy that has contributed to their reputation as a valued corporate partner, protected our ability to operate in local communities and enabled to attract and retain a talented workforce.