ABSTRACT

Inspired by the belief that core areas and infrastructure could transform India, the Tata Group was constituted in 1868 by Jamsetji Nasserwanji Tata. Tata Steel addresses stakeholder needs through specific standardized tools such as the International Organization for Standardization's ISO 14001 and ISO 9001, Occupational Health and Safety Assessment Series (OHSAS) 18001, and the more recent SA8000. Inputs from stakeholders are taken through several structured formal and informal engagement processes and considered while setting strategic objectives for the company. The first labor association came into being in India in Tata Steel in 1920 and the Tata Workers Union was born in 1937. Tata Steel provides necessary support through management systems. The metaphor for SA8000 management system implementation in Tata Steel Works is similar to creating a ripple with enlightened partners, employees, vendors, suppliers, and non-governmental organizations, among others, to generate a wider social impact through stewardship.