ABSTRACT

STEP 7 SERVES A NUMBER OF PURPOSES. FIRST, IT IS THE PLACE where a number of issues identified in Steps 1-6, such as regulatory pressures for social, ethical and environmental risk assessment, growing requirements to demonstrate transparency and accountability and the need to track stakeholder relationships, can be addressed through a common response of data collection, measurement and reporting. Second, it is where the differences between measuring for corporate social opportunity (CSO) rather than just for corporate social responsibility (CSR) can be considered. Last, it is where actions identified in Steps 1-6, and now Step 7, can be assigned, where targets and deadlines can be agreed and where methods to assess and report on progress can be determined.