ABSTRACT

This chapter looks at how companies organise themselves to respond to the pressures. These organisational structures, systems and processes are important influences on the manner in which companies can and do respond to human rights issues. The chapter relies on experience gained from the management of issues such as the environment and health and safety. It also looks at the practical issues and dilemmas faced by companies when developing and implementing human rights management systems. From an organisational perspective, the approach to human rights management follows a similar model to that of other issues such as health and safety, environment and production. Based on the human rights policy and the outcomes of the initial review, companies should define the objectives and targets necessary for them to meet their policy commitments. A focus on stakeholders relies on the assumption that shareholders will give up their rights to a return on their investment in return for some sort of social outcomes.