ABSTRACT

This chapter introduces an action-oriented approach to responsible management education that focuses on developing students' ability to both recognize and act on values-based conflicts. It outlines three challenges that both students and managers face when responding to values-based conflicts: recognizing the conflict, assessing where they stand on the conflict, and taking appropriate action. These challenges highlight corresponding competences that responsible managers must have and that we believe business schools must teach. The chapter deals with suggestions for adapting this approach to other educational contexts, along with its broader implications for responsible management education. It explains how one educational institution, Babson College, has integrated the Giving Voice to Values (GVV) framework into an interdisciplinary undergraduate course on management and entrepreneurship. Because the GVV framework is an experiential approach that moves from recognizing a values conflict to taking a course of action, the chapter provides a strong methodology for teaching practical ethics in an academic context.