ABSTRACT
The journey towards more organizational sustainability is a long-term process that involves three stages and relies on a self-reinforcing process to sustain these major shifts. The stages include: enhancing the value-adding processes, ensuring the use of consistent measures and information, and ensuring the use of a consistent management system. The chapter addresses these basic stages involved in the implementation of the systems-based business model and the recommended sequence of implementation for each stage. It discusses the graphic model depicting the implementation and looks at the logic behind the suggested approach offered within each stage. Within the discussion for each stage will be an overview of the available tools and a brief review of the impact these approaches have had when adopted in the real world. Before the advent of computers the knowledge associated with the how's and why's within an organization resided in its older employees and it was through their mentoring of younger employees that the knowledge was transitioned.
