ABSTRACT

This chapter offers insights into the strategic appliance of the collaboratory in an environment where the sense of belonging and collegiality is being eroded by the drive for resource efficiency, highly productive delivery systems and service quality.

The chapter presents a particular perspective of the collaboratory as a proven instrument to both build and unify a community as well as facing and resolving issues that had otherwise no forum to be addressed, appropriately discussed or satisfactorily resolved. An institution that has explored the collaboratory as such an enabling method is the University of Exeter Business School in the UK.