ABSTRACT
This chapter analyses a pilot study for the introduction of performance contracts in the canton of Valais, which was awarded the Arthur Anderson Public Service prize for 2000/2001. It begins by presenting the policy management system in the Valaisian health sector. The chapter describes whether the data provided by the Valaisian administration enabled parliamentarians to play their assigned role under the new system, i.e., to support political steering and acquire a culture of evaluation. It provides an explanation of the results obtained, in particul.
