ABSTRACT
This chapter focuses on 'Risk Assessment'. It explores how the risks stack up against the benefits and how they will be managed. It is important to find out too about the culture of the decision-making group. The number of people for interview will depend on the scope of the project. Community leaders are people who, formally or informally, are recognized locally as 'speaking for' their community. Often volunteers, team leaders, community mentors or spiritual leaders, they are generally good folks. Observant onlookers can be brilliant observers of their setting and brimful of local knowledge. One of the joys of interviewing is the surprise element, like when a speaker unexpectedly pours out hidden solutions that eventually become pivotal to the implementation of the policy. All the tenants were influential in that the refurbishment's designers were intent on learning from them.
