ABSTRACT

Out of the interviews conducted, there emerged a kind of norm for the behavior of a good assembly-line foreman toward his men. Foremen were not asked specifically what they thought of their men; consequently, it was striking that many of them went out of their way to praise the workers for whom they were responsible. A simple and thoroughly practical application of the principle of treating men as individuals was given by one foreman, when he pointed to a worker whose job kept him isolated and at some physical distance from the rest of the section. There are workers, on assembly lines as elsewhere, who do not want responsibility delegated to them, even such responsibilities. Attitudes and opinions about the effects of the technical process upon human motivation were reinforced when the characteristics of good foremanship are also discussed.