ABSTRACT

This chapter looks at the tactical level of organisational resilience. Tactical decisions are executed at lower levels of management: These decisions are related to the working of employees in an organisation. These decisions relate to the day-to-day functioning of the organisation, They are taken according to strategic and operational circumstances. Centralisation implies that authority is accumulated at the higher, strategic echelons of an organisation. Authority is devolved to the tactical level of an organisation, to regions or to subordinates. Centralisation appears to be a simple, clear-cut approach to producing organisational resilience. As a consequence, centralisation - by default - undermines commitment to carry out an order, rule or request for the greater good of the organisation. The supervisory function in the organisation, primarily through the supervisory board but also through investors and shareholders, had no significant independent voice.