ABSTRACT

Successful internal auditors master technical and soft skills. They are familiar with the regulatory, financial reporting, and sector-specific requirements of the organizations they serve, and they also have strong communication and interpersonal skills to work effectively with their colleagues, business partners, senior management, and other stakeholders. They can "think risk" and anticipate outcomes based on their analysis of available evidence, and the application of their experience, sound judgment, and critical thinking skills. How internal auditors present themselves, and the way they create context around business topics will make a substantial difference in the results achieved. Internal auditors who cannot present important information effectively will likely be overlooked. The delivery of crisp, timely, accurate, clear, and unbiased insights, consistently, is essential to becoming a trusted advisor. By telling clients something they do not know internal auditors build their credibility as knowledge leaders, risk experts, and control specialists.