The affordability challenge

Create a constancy of purpose for improving products and services (and systems) and adopt the new philosophy are the first two of Dr. Deming’s 14 points. “Create a sense of urgency” is step one of Dr. John Kotter’s eightstep transformation model. Model the way, inspire a shared vision, challenge the process, enable others to act, and encourage the heart are the five practices of exemplary leadership behaviors identified by Dr. Jim Kouzes and Dr. Barry Posner. Set direction, align the resources, and motivate the people are what leaders really do according to Dr. John Kotter. This is the essence of the affordability challenge. All of the recommendations of these gurus come into play when integrating value, customer, and cost for continuous improvement. In other words, go out and “Make all things better!”