ABSTRACT
This title was first published in 2001. When organizational change occurs, members of the organization can feel insecure in the face of a seemingly uncertain future. This work investigates the links between organizational culture and organizational change by looking at two businesses that have been privatized - British Gas and British Telecom - and the processes surrounding the ways these organizations changed in the mid 1990s. It includes interviews with middle-ranking and senior officals, illustrating that anguish is experienced not only by those on the lower rungs of the corporate ladder.
