ABSTRACT
Work towards objectives• exchange information• vary how and when to participate to suit your aims, allowing for context (eg other group members, topic, role of the leader)• listen and respond sensitively and help others to contribute• contribute relevantly for the topic, participants and purpose• establish and maintain co-operative relationships (eg anticipate needs of others, act assertively, deal with difficulties/conflict). Review work• identify factors affecting the outcomes• identify how to improve.
