ABSTRACT
This chapter provides some concluding remarks, notably on how to integrate information and communications technologies (ICT) projects into urban development policies. The information revolution changes urban life in many ways. However, despite its pervasive power, ICT is not a force that descends upon urban societies and changes them in a deterministic way: it is rather a complex of technological possibilities that can be used, shaped and directed by urban managers and politicians. The most important job for policy makers is to create an institutional environment that supports technological change. In the design and implementation of urban ICT projects and policies, a bottom-up approach is advisable. A shared issue concerns how public, semi-public and private organisations can successfully cooperate in new ways. This is a pressing issue, as organisational frontiers are blurred with the application of interorganisational ICT projects.
