ABSTRACT

This international collection examines violence and abuse in and around organisations. The collection documents the causes, specifically from the perspective of human relations and of the workplace conditions. It also highlights the specific risks associated with high-risk professions or working environments.

The first section considers types of violence and abuse, their relative frequencies, potential individual and workplace antecedents, costs to individuals, family’s organisations and societies, the fact both are increasing in frequency with new types (e.g., terrorism) appearing, and why addressing these has become increasingly important for individuals and organisations. The second section considers violence in interpersonal relationships such as bullying, incivility, bias and harassment, and toxic leadership. The third section examines unsafe workplaces, accidents, injuries, and deaths. The fourth section considers exploitive work conditions and arrangements such as precarious employment, the exploitation of immigrants, and human slavery. The final section offers suggestions on ways to address violence and abuse in and around organisations. These include aggression preventative supervisor behaviours in health care, suicide prevention in the workplace, dealing with disgruntled employees and former employees, and workplace interventions that address stress reduction more broadly.

As with other titles in the Psychological and Behavioural Aspects of Risk Series, this research-based collection is firmly grounded in the boundary between work and society and offers important insights into how social and cultural problems are manifest in the workplace and how poor and abusive workplace practice, in turn, spills out into wider life.

chapter 1|37 pages

Violence and abuse in the workplace

An increasing challenge

part III|99 pages

Interpersonal

chapter 3.1|20 pages

Modern moms

Dissecting the experiences of older pregnant employees

chapter 3.5|18 pages

When leaders are toxic

The prevalence and nature of destructive forms of leadership behaviour

part IV|44 pages

Exploitative

part V|60 pages

Accidents/health and safety

chapter 5.1|23 pages

Causes of workplace accidents

A social-psychological perspective

chapter 5.2|15 pages

A missing piece in predicting workplace safety outcomes

Workplace mistreatment

chapter 5.3|22 pages

Workplace health promotion

Ethical tight rope

part VI|108 pages

Interventions

chapter 6.1|24 pages

Implementation of interventions on psychosocial constraints

Factors influencing managers’ practices

chapter 6.2|21 pages

Improving workplace health and safety

A glimpse at modern organizational practices

chapter 6.3|20 pages

The systematic development of workplace violence interventions

Using the Intervention Mapping protocol

chapter 6.4|18 pages

Taking action on strained social relationships

Approaches to addressing incivility