ABSTRACT
The Resilience Assessment Grid (RAG) provides a basis from which specific sets of diagnostic questions can be developed, but they are not intended to be used off the shelf. The Functional Resonance Analysis Method (FRAM) provides a systematic way to produce a functional model of how an organisation works – in this case, starting by considering the four potentials as representing four functions. In addition to the four basic functions <Respond>, <Monitor>, <Learn> and <Anticipate>, the first iteration also introduced two other functions called <Perform primary functions> and <Regain control>, respectively. This chapter illustrates how the four potentials functionally depend on each other and how the four potentials seen as functions require a number of other functions. The generic model is nevertheless helpful in thinking about specific initiatives or interventions to manage the potentials for resilient performance, both what they may require to work properly and what kind of secondary or derived consequences they may have.
