ABSTRACT
Content management systems, or technologies for creating, organizing, modifying,
and removing data contained in a database or content archive, have made it easier
for businesses to institute single-source documentation, or the creation of several
deliverables from one such database or archive. The rush toward single-sourcing
has obliged many technical communicators to familiarize themselves with new soft-
ware and computer languages. This chapter introduces and discusses one popular
technology for single-source digital documentation: Extensible mark-up language
(XML), which offers a means of encoding text files in order to distinguish among
different content types or categories.
