ABSTRACT
In the space of less than four years, the Internet, World Wide Web and electronic commerce have become household words. Much attention has focused on topics such as Web-based advertising, Web site proliferation, site security and business-to-consumer sales. Proportionately little cov erage has addressed the use of these technologies for the improvement of supply-chain-related business processes. This chapter explores how the Internet can support supply chain management efforts, from both external and internal perspectives. It also identifies some of the risks and challenges that companies are likely to face along the way.
